About Us

Shield Restoration Services is a Rochester NY based company, owned by a family with years of experience in public service and safety.

​We offer a personal touch while guiding you through what could be a stressful situation. Our priority is to treat you with respect and compassion, while offering quality workmanship and efficient service.

Please feel free to contact us at any time, no inquiry is too big or too small.

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Meet Us

Shield is a woman owned, family operated local business.

Shield Restoration Services was started as a small business for Ashley and Justin to use their skills to the fullest. Ashley loves helping people. Justin is a career police officer. Together they made a beautiful family and a compassionate business that provides emergency clean up and repair services to help people in crisis.

Ashley takes pride in the personal touches. She will hold your hand through the entire process, working with you, your family, your insurance, and anyone else involved to manage your restoration from start to finish. Ashley does all of this because it is who she is. Your worst day will be met by Ashley at her best - helping people in need.

Ashley, the owner, will answer your call. Try us - use the chat box now and Ashley will message you right back. Not a chatbot. Not a team member. The owner, Ashley.

Ashley and Justin have grown the Shield team to employ service people - active and retired emergency responders - and restoration specialists to help customers move past their crisis. As professionals trained in emergency response, Shield Restoration Services provides a unique people-focused approach to all property damage situations.

5 reasons to choose Shield Restoration Services

 
  1. We call you back. Always.

  2. We’re a woman-owned, family operated and local.

  3. We restore your property and can upgrade it too.

  4. We work with insurance companies and claims.

  5. We support emergency responders.

We back the blue.

They’re our staff. They’re our team. They’re our heroes.